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Home » FAQ


You Can Pay By bank transfer, Credit Card, Debit Card, or via Paypal.
Yes You can return any item if for any reason its not what you ordered and is unused.
Yes You Can email us at and ask if we have access to any wine that you would like.
If we made a mistake in preparing your order, just send an email to including your contact details and your parcel will be replaced at no cost
Depending on the delivery address, the shipping time can de different. Please, take into account that orders received on Friday, Saturday and Sunday will not be shipped until Monday.
Orders in Spain: Your order will be delivered within the next 3-4 working days after payment is confirmed.International orders will be delivered between 5-10 working days.
We work with several transport suppliers: SEUR, TNT and DPD. Depending on the size of your order and the address where they are to be delivered your order will be handled by one supplier or another.
 we understand just how important and delicate wine is to transport. For that reason we use Styrofoam with a  reinforced cardboard box.